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Answer: Your home page is the first page you see when you browse the internet by either starting up your internet connection or starting your internet browser, (Internet Explorer, Netscape, Firefox or other program)

Answer: In internet explorer at the top of the screen click TOOLS -->INTERNET OPTIONS you will now see the GENERAL options. Change the box next to Address to the internet page you want as your home page e.g http://www.hpcsolutions.co.uk

Answer: When you view a website, the page is stored on your computer in a temporary folder. If you decide to view the same page again at anytime, it will load from your temporary folder very quickly. Sometimes it is necessary to click the refresh button in the toolbar to reload the latest version of the page.

Answer: Broadband is usually 10 to 20 times faster than dial-up depending on which speed line you choose. If you decide to install broadband a new ADSL or cable modem is required.

Answer: Webmail allows you to access and send email via the internet, on a web page from anywhere in the world. Most email suppliers provide these web pages.

Answer: A browser is software which allows you to view web pages e.g. Internet Explorer, Firefox, Mozilla, Netscape etc. Search engines allow you to find web pages on the internet related to keywords e.g. Google, MSN, Yahoo etc.

Answer: You may sometimes keep your existing email address depending on the supplier, usually for a small fee. The alternative is to keep it for a short period and forward emails to your new email address.

Answer: A firewall stops most viruses from getting to your PC from web pages and antivirus software scans your computer to remove anything it identifies that has slipped through the firewall.

Think of the firewall as the prevention and the antivirus as the cure.