iTunes fails to play videos, screen keeps freezing during playback

Possible Fix
1. Find where file vbscript.dll is on your PC (usually C:\Windows\System32)
2. Go to start -> accessories and the right click on command prompt and click "run as administrator"
3. Type "cd C:\Windows\System32" (use folder where you found the vbscript.dll above)
4. Type ==> regsvr32 vbscript.dll (then press return/enter key)
This will confirm that vbscript has been registered

Try playing another video in iTunes to see if this fixes the problem

It is not possible to connect broadband using Windows Vista with many USB modems including most BT voyager modems and Alcatel Speedtouch modems.

Fix your USB problem for £80.00 with a replacement modem/router from us, includes installation.

This is called reading layout

Why did they change the default? All my users agree it is very annoying

Solution:

Open word --> click Tools --> Options (right at the bottom)

--> in General --> Uncheck the box - Allow starting in reading layout

Close word

Use any account for the incoming email:- blueyonder, yahoo, aol, orange, talk talk

set the outgoing mail server to smtp.aol.com

click on my server requires authentication and then click settings

Enter your AOL screen name and screen password

go to more settings or Advanced and enter 587 for the outgoing server port

THIS IS THE BIT MOST ANSWERS MISS - no matter what email address you are receiving with you must enter your AOL email address in the first email address box for the mail account settings.

(If you want to use an alternative email for replies, enter the reply email address in the reply address box on the General tab.)

Everytime I start my PC it attempts to start my broadband or dial-up internet connection

Some viruses, ad-aware, screen savers or even your desktop will attempt to use a page from the web. Try disabling the screen saver or look at desktop properties --> 'Desktop' tab --> 'web' tab disable this option by unchecking the box (A web page as your desktop is called active desktop)

Problem with the keyboard not typing all letters. This randomly occurs on any of the keys.

Toshiba reported it is a known issue with L20 model. Requires a bios update to version V1.30

AOL Error - DNS Server unreachable or unavailable(24-01-08-033)

This turned out to be Broadband ADSL error on the BT Telephone Line

Very odd because the BT Voyager ADSL light was solid but it would not connect

We also tried a Netgear DG834GT and this wouldn't connect either.

Always make sure the router is connecting before trying to sign on to AOL

Once connected do the following:-

Start --> Control Panel --> Add/Remove Programs --> select AO Connectivity

Click change/remove

Select the "repair" option then ok

Start AOL and click Add Location

Search for a new location

The Broadband Connection should now be found and allow you to log on

AOL Error - An error occurred while we tried to connect to AOL Service(25-02-23-014)

At PC startup you can also get message : aolacsd.exe has failed , When you click close the error displays again

Solution:-

1. Stop all spyware etc.
2. In control panel, click add/remove programs, click windows setup/components, uncheck communications then click ok.

3. Run regedit, delete winsock and winsock2 in HI_KEY_LOCAL_MACHINE -> SYSTEM -> CurrentControlSet -> Services

4. In control panel, click add/remove programs, select AOL Connectivity and repair.

5. Start AOL, at add location choose other and enter 0808 9944001 (UK number)

6. Continue and logon with screen name and password.

After successful connection, another correct local phone number is suggested, accept this option.

Wild Tangent - stops spybot search and destroy after only 711 seeks of its objects, and displays the "Congratulations your PC is clean" message

Solution:- Start your PC in safe mode after updating Spybot and run it again, this time it runs to completion and should identify WildTangent as a threat

Directx - Many games like Pirates of the carribean, require directx

Psguard - a virus hich constantly issues a message to say you are infected, do you wish to install?

Clearsearch - Malware which installs itself on your pc and hijacks Internet Explorer

ATL71.dll - After installing webcam I get error message: "atl71.dll Cannot run unicode version. Please load ANSI version"

This is an error on Windows 98 also caused after other software installs. ATL71.dll is not compatable with Windows 98

To fix this problem : rename ATL71.dll (e.g. to old_atl71.dll), then copy ATL.DLL to ATL71.dll and restart your computer.

Zotob - New virus zotob spreads across USA business

A virus which infects vunerabilities on Windows 2000 machines has infected many PC's across the USA.

The virus is downloaded to the PC and stops it from accessing Anti-Virus software sites as well as continually re-booting the infected machine.

Afris Dialer-AE How to remove the Dialer-AE which also goes to Afris.biz and creates exe[1].exe on restart

Run your usual Ad clearance and virus removal programs in safe mode, then find the files c:\cmd.hta and exe[1].exe and delete them.

To stop the file from being re-created, I created a temp file called cmd.hta and made it read only and hidden.